It sounds corny, but a happy customer really is enough to make your day
Bill Parsons
Winning Services Driver
Delivery
Award-winning drivers who are the best in the industry, and proud of it.
Installation
Fully qualified appliance installation that leaves no trace.
Warehousing
A tailored warehousing solution, not just storage space.
A long history of
Winning Services is a part of the Winning Group - an award-winning company, which
also
includes three
of Australia’s leading and most trusted appliance retailers, Winning Appliances, Appliances Online
and
Home Clearance.
We've been delivering to customers since 1950, and have provided
installation and
warehousing solutions to consumers and other retailers since 1968.
1906
Inspired by his father John, Richard William Winning establishes a business dealing with the
horse and carriage trade, as well as hardware.
The R.W. Winning & Co. trading name is born.
1950
In 1950, appliance delivery is largely unheard of in Australia. So we embrace the challenge and send out our first delivery. With our emphasis on care and family values, we quickly become Australia’s most loved big & bulky goods delivery service. Our history of legendary service is born.
1968
Few reliable appliance installation services exist in Australia, so we make it our mission to establish one. We find the best staff, committed to safety and attention to detail. Many end up staying with us for decades.
2000s
In 2004, we become the trusted installation partner for some of the world’s leading brands in the industry, including Miele, Bosch, ASKO, AEG and Liebherr. Our premium global partners swear by our superior delivery and installation services to represent their brands.
2011
Our delivery, installation and warehousing network continues to grow nationally. In line with an ever-growing national customer base, our services now extend into Queensland, Victoria, South Australia & Western Australia.
2014
Our warehousing and storage space now exceeds 50,000 sqm. To coincide with our tremendous growth across the country, major new warehouses are opened in New South Wales, Victoria, Queensland and Western Australia.
2017
Today, we service our entire network with our own fleet (no onforwarding). To ensure a world-class delivery and installation experience every time, we continue to invest in the latest technology and equipment to increase our comprehensive coverage and legendary service nationwide. Our unrivalled NPS standard shows our customers love our philosophy of care.
2019
In 2019, we moved our WA DC to our first purpose-built warehouse in Kewdale. The new site is a whopping 14,000 sqm-huge compared to our old 2,800 sqm site-including 15 sunken docks and 11 roller doors. Our total warehouse space is now 80,000 square meters.
Our Point of Difference
The Winning Services Points
of Difference
Next day, weekend & 2-hour premium delivery
We service 95% of our nation with our own fleet. No onforwarding. No uncertainty
Rate us 9 or 10 out of 10!
The industry’s best Net Promoter Score *
67 years of legendary care in delivering big & bulky goods in Australia
1.5 million happy customers and counting
Thank you very much for your wonderful service, my refrigerator was exactly what I wanted. Delivered promptly by courteous people. I will definitely be using your services again. Keep up the good work!
John, Belgrave South, Victoria
1.5 million happy customers
Greetings to our happy customers and thanks for recommending us!
The industry's best Net Promoter Score (NPS)
The happiest customers in the industry
In our industry, customer satisfaction and loyalty are rated with what’s called a Net Promoter Score (NPS). This is an industry benchmark, used by the majority of Fortune 1000 companies and virtually every major e-commerce vendor around the world.
Winning Services has a significantly higher NPS than the average for Australian logistics companies. As you can see, we take customer service very seriously.
rate us 9 or 10 out of 10!
* Winning Services Net Promoter Score Survey, Oct - Jan 2018
rate us 9 or 10 out of 10!
* Winning Services Net Promoter Score Survey, Oct - Jan 2018
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Want a winning partner?Call 1300 020 020
If you’re looking for a delivery partner that will delight your customers, live up to your brand promise and help create customers for life, give us call on 1300 020 020 to discuss your specific requirements. Or send us an email...
